![[poster-004-ordering-burgers.jpg]]
to order a single burger at mcdonald's i had to do 21 freaking clicks
then one more action to pay,
one more to pick up the check,
and one more to get the table number.
24 actions in total.
i couldn't have reduced them if i skipped the table number or the charity donation.
but still, it's a lot.
- irrelevant questions,
- unnecessary confirmations,
- windows not disappearing fast enough,
- and all of that for an extremely simple action that should take under 30 seconds.
instead, it becomes bloated,
and this is THE PROBLEM of ai automation
better still, imagine if i ordered delivery for that burger.
think about the tasks of a delivery person:
- biking to the address,
- searching for the right name,
- pressing intercom,
- talking,
- opening the door -
all those are tiny little actions people never think about,
but a robot has to.
we build our software interfaces
to handle the messiness of life,
and people are pretty good at navigating those.
now we teach robots
(ai chatbots and embodied machines)
to navigate those environments.
but are we doing the right thing?
or should be rethink the way human2machine interaction works?
#ordering-burgers #human2machine #poster
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// 14 sept 2025, berlin