# Service Request ## Creation of a Bank Account Service Request Form **Request ID:** ABF-2023-05-17-9X4R7 ### Customer Information - **Name:** Emily Thompson - **Address:** 742 Maple Street, Springville, OH 45678 - **Phone:** (555) 123-4567 - **Email:** [[email protected]](mailto:[email protected]) - **Existing Customer ID:** N/A (New Customer) ### Service Details - **Service Type:** Creation of a Bank Account - **Requested Account Type:** Premium Checking Account - **Preferred Branch Location:** Springville Main Branch - **Desired Account Opening Date:** May 25, 2023 - **Additional Services Requested:** - Online Banking Access - Mobile App Registration - Debit Card Issuance ### Problem Description I recently moved to Springville and need to establish a new banking relationship. I've researched various options and believe that ABC Financials' Premium Checking Account best suits my needs. However, I have some concerns about the account opening process and the documentation required, especially since I'm new to the area and some of my identification documents are still in the process of being updated with my new address. ### Requested Resolution 1. Assistance with opening a Premium Checking Account, taking into consideration my recent relocation and potential documentation challenges. 2. Guidance on the most efficient way to set up online banking and mobile app access, preferably during the account opening process. 3. Expedited debit card issuance, if possible, to allow immediate access to the new account. 4. Information on any new account promotions or bonuses that may be applicable to my situation. 5. Schedule an appointment with a personal banker to discuss additional financial services that may be beneficial, such as savings accounts or investment options. ### Additional Comments I will be transferring a significant balance from my previous bank to this new account. I would appreciate information on any special rates or benefits for high-balance accounts. Additionally, I frequently travel internationally for work and would like to know about any foreign transaction fees or international banking services offered by ABC Financials.